Privacy Policy

Welcome to Weelo! These Terms of Service ("Terms") govern your use of the Weelo platform and services ("Services"). By accessing or using Weelo, you agree to be bound by these Terms. Please read them carefully.

Information we collect:

1. Information you provide to us or allow others to provide to us

At various points in the Weelo experience, you may provide us with information about yourself. For example, when you create an account with Weelo, you provide us with personal information like your name, email address, and zip code. And if you place an order with Weelo, we collect information including your address, phone number, and the details of your order.

If you log into the Weelo service through a third-party service, both we and that third-party may receive some information about you and your use of the services. For example, if you choose to log into Weelo with your Facebook account, we may receive information about your contacts. We may also offer social sharing tools (such as the Facebook “Like” button) that let you share actions on Weelo with other sites and vice versa. In those cases, the providers of those tools may receive information about you when you use those tools. You should check the privacy policies of these services and your settings there for more information.

If you wish to invite your friends and contacts to use the Weelo Service, we will give you the option of either entering in their contact information manually or importing it from your address books on other services. In both cases, we will store this information for the sole purposes of allowing you to send your friends referral offers, for determining whether your friends use the Weelo service after a referral is sent, and to remind your friends of the referral sent on your behalf.

Our partners may let us collect information about use of their sites/apps or share such information with us. For example, if you use a Weelo button or widget on another site or app, we may receive information about your use of that button or widget and the third-party site/app.

2. Technical information about usage of Weelo

When you use the Weelo services, either through a browser or mobile app, we automatically receive some technical information about the hardware and software that is being used.

Cookies, Pixels, and Other Tracking Technologies: We, our partners, our advertisers, and third party advertising networks use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We, our partners, our advertisers, and third party advertising networks may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), pixels, scripts, and other identifiers to collect information from your browser or device that helps us do things such as understand how you use our services and other services; personalize your experience; measure, manage, and display advertising on our service or on other services; understand your usage of our service and other services in order to serve customized ads and remember that you are logged in to Weelo.

We employ some third-party services to help us understand the usage of Weelo and the performance of advertising, and these third-parties may also deploy cookies, pixels, or other identifiers on our site or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of our site -- you can learn more about information that Google may collect here.

Log information: When you use Weelo, our servers will record information about your usage of the service and information that is sent by your browser or device. Logs information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on Weelo, and other ways you interact with the service. If you are logged into the Weelo service, this information is stored with your account information.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • To Provide and Improve Our Services: We use your information to deliver the requested services, facilitate transactions, provide customer support, personalize your experience, and improve the functionality and performance of our platform.
  • Communication and Marketing: We may use your contact information to send you important notifications, updates, and promotional materials related to our services. You can opt out of receiving marketing communications at any time.
  • Analytics and Research: We use data analytics to understand how our platform is used, gather insights, and improve our services. This may include aggregating and anonymizing data for statistical analysis.

Data Sharing and Disclosure

We also share information under the following principles:

  • Service Providers: We may engage third-party service providers to assist us in delivering and improving our services. These providers are contractually obligated to handle your data securely and only use it in accordance with our instructions.
  • Legal Compliance: We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to protect our rights, comply with a legal obligation, investigate fraud, or respond to a government request.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of your data.

Your Choices

  • Account Settings: You can update your account information and communication preferences by accessing your account settings on our platform.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, this may impact your user experience on our platform.

Accessing and Correcting Your Information

You have the right to access, modify, or delete your personal information. If you would like to review, correct, or delete the information we have collected, please contact us using the information provided below.

Children's Privacy

Weelo does not knowingly collect personal information from individuals under the age of 16. If you believe that we may have collected information from a minor without parental consent, please contact us, and we will take appropriate steps to remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform or via other communication methods.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@weelo.co

By using Weelo, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.