Terms of Services

Welcome to Weelo! These Terms of Service ("Terms") govern your use of the Weelo platform and services ("Services"). By accessing or using Weelo, you agree to be bound by these Terms. Please read them carefully.

a. Eligibility: You must be at least 18 years old to create an account and use our Services. By creating an account, you represent and warrant that you meet this requirement.

b. Account Information: You are responsible for providing accurate and up-to-date information during the registration process. You agree to keep your account information confidential and promptly update it if there are any changes.

c. Account Security: You are responsible for maintaining the security of your account, including your login credentials. You agree not to share your account or access credentials with any third party. You are solely responsible for any activity that occurs under your account.

By creating a Weelo user account, you agree to accept and receive communications from Weelo or Personal Shoppers, including via email, text message, calls, and push notifications to the cellular telephone number you provided to Weelo. You understand and agree that you may receive communications generated by automatic telephone dialing systems and/or which will deliver prerecorded messages sent by or on behalf of Weelo, its affiliated companies and/or Personal Shoppers, including but not limited to communications concerning orders placed through your account on the Services. Message and data rates may apply. If you do not wish to receive promotional emails, text messages, or other communications, you may opt out of such communications at any time in Your Account Settings. You may also opt-out of receiving text messages from Weelo by replying “STOP” from the mobile device receiving the messages.

a. License: We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services in accordance with these Terms.

b. Prohibited Conduct: You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations.
  • Using the Services for any illegal, unauthorized, or unethical purposes.
  • Interfering with or disrupting the integrity or performance of the Services or our infrastructure.
  • Uploading or transmitting any harmful, malicious, or infringing content.
  • Misrepresenting your identity or impersonating any person or entity.

c. Content Guidelines: You are solely responsible for the content you upload or transmit through our Services. You agree not to upload or transmit any content that is unlawful, offensive, infringing, or violates any third-party rights.

d. Intellectual Property: Weelo and its content are protected by intellectual property laws. You agree not to modify, reproduce, distribute, or create derivative works based on our Services or content, unless expressly authorized by us.

You agree that Weelo does not assume responsibility for any products, content, services, websites, advertisements, offers, or information that is provided by third parties and made available through the Services. If you purchase, use, or access any such products, content, services, advertisements, offers, or information through the Services, you agree that you do so at your own risk and that Weelo will have no liability based on such purchase, use, or access.

a. Fees: Certain features or services on Weelo may require payment of fees. You agree to pay all applicable fees as stated on our platform or as otherwise communicated to you. All payments are non-refundable unless otherwise specified.

b. Third-Party Payment Processors: We may use third-party payment processors to handle payment transactions. By making a payment, you agree to the terms and conditions of the respective payment processor. We are not responsible for any actions, errors, or omissions of third-party payment processors.

a. Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our Services, you consent to the practices described in our Privacy Policy.

a. Termination by You: You may terminate your account at any time by following the account closure process provided on our platform.

b. Termination by Weelo: We reserve the right to suspend or terminate your account, at our discretion, for any reason, including if you violate these Terms or engage in any unauthorized or inappropriate conduct.

a. Weelo provides its Services on an "as is" and "as available" basis. We do not make any warranties or representations regarding the reliability, accuracy, availability, or suitability of the Services.

b. Weelo does not guarantee that the Services will be uninterrupted, secure, error-free, or meet your specific requirements. Your use of the Services is at your own risk.

a. To the extent permitted by applicable law, Weelo and its officers, directors, employees, and agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Services.

a. These Terms shall be governed by and construed in accordance with the laws of Delaware in the United States. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Delaware in the United States.

a. We may modify or update these Terms from time to time. Any changes will be effective upon posting the revised Terms on our platform. Your continued use of the Services after the changes constitutes your acceptance of the updated Terms.

These Terms, subject to any amendments, modifications, or additional agreements you enter into with Weelo, shall constitute the entire agreement between you and Weelo with respect to the Services and any use of the Services. If any provision of these Terms is found to be invalid by a court competent jurisdiction, that provision only will be limited to the minimum extent necessary and the remaining provisions will remain in full force and effect.
Weelo respects the intellectual property rights of others and has implemented a copyright and trademark policy in accordance with the Digital Millennium Copyright Act and other relevant laws. Weelo will respond to valid notices of copyright infringement and reserves the right to terminate any users, at Weelo’s sole discretion and without notice, who repeatedly infringe copyrights or other intellectual property rights. If you believe any content posted or made available on the Services constitutes infringement of your copyright rights, you may send a written notice of infringement to Weelo’s designated Copyright Agent using the contact information listed below. In your notice, please specify the nature of the copyright infringement and include the following information: (a) an electronic or physical signature of the owner of the copyright in question or a person authorized to act on behalf of the owner of the copyright; (b) a description of the claimed infringing material as well as identification of the claimed infringing material, including the location of such material on the Services (e.g., the URL of the claimed infringing material if applicable or other means by which Weelo may locate the material); (c) complete contact information, including the name of the owner of the copyright and your name, title, address, telephone number, and email address; (d) a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (e) a statement, made under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

Weelo

16192 Coastal Highway,

19958, County of Sussex

Lewes, Delaware

If you believe any content posted or made available on the Services constitutes infringement of your trademark rights, you may also send your notice to Weelo's designated Copyright Agent using the contact information listed above. Please include as much detail as possible so that we may respond to your notice in a timely manner, including but not limited to description(s) of your trademark(s), your trademark registration number(s), description(s) of the products allegedly using yout trademark(s) without authorization, and the location of such allegedly infringing product(s).

If you have any questions, or comments about these Terms please contact Weelo at:

Weelo

1800 345 2677

For customer service inquiries, please review Your Account Settings, visit Weelo’s Help Center, or call our Community Operations team at email: info@weelo.co

*Additional terms apply on free delivery. learn more


By using Weelo, you acknowledge that you have read, understood, and agreed to these Terms of Service.